About Zurich


COMPANY PROFILE

Zurich Insurance Group (Zurich), headquartered and founded in Switzerland, is a leading multi-line insurance group with more than 140 years’ experience serving businesses worldwide, including over 100 years in North America. We are committed to delivering broad and flexible insurance solutions to our customers and helping them understand, manage and minimize risk.


Through member companies in North America, Zurich is a leading commercial property-casualty insurance provider serving small businesses and mid-sized and large companies, including multinational corporations.

MARKETPLACE LEADERSHIP STATEMENT

We are Zurich, one global company, with one mission, one set of shared values. We aim to create sustainable value for all of our stakeholders: our customers, employees, shareholders and the communities in which we live and work.

OUR EXPERTISE

We offer the global strength of a leading insurance provider and industry expertise in local markets. Working together with our producers and distributors, we are committed to providing winning risk management solutions to our mutual customers.

OUR DISTINCT SERVICES

  • Global network
  • Multinational capabilities
  • Industry vertical expertise
  • Program expertise
  • Specialty products
  • Captive services (group and single parent)
  • Claims management
  • Risk Engineering professionals
  • Life insurance and disability coverage

CORE VALUES

We are a values-based organization committed to acting responsibly and following our core values:

  • Integrity
  • Teamwork
  • Excellence
  • Sustainable value creation

Zurich has exceptional people empowered to provide insurance solutions that help customers achieve their business goals.

VIEW OUR AWARDS

& RECOGNITION

Customer advocacy scores are 20 points higher than the business‑to‑business industry average in North America.¹

ZURICH NORTH AMERICA

COMMERCIAL:

North America Commercial Insurance

  • Serves mid-sized to global customers
  • Uses traditional broker distribution
  • Standard P&C and Specialty lines products

RETAIL:

Alternative Markets

  • Serves small and medium enterprises and personal customers
  • Uses alternative distribution models (e.g. program administrators, direct sales)
  • Standard P&C, Specialty lines, and Crop products

LIFE:

North America Life

  • Life insurance products provided through independent brokers and Employer Groups

At Zurich, we are committed to supporting the communities in which we live and work. In North America, we support six core charities and nearly 400 local nonprofits aligned to three key areas:

  • Ensuring the health and welfare of children in need
  • Developing resilient communities
  • Promoting health

North America community impact was USD 2.7 million in corporate and employee giving in 2017.

  1. B2B Industry average: 26 RNPS (Zurich North America score peaked at 46 in 2015)
  2. Zurich Insurance Group
  3. Zurich North America
  4. Rating as of October 1, 2018. www.ambest.com

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3      PROGRAM LEADER